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Customer Reviews

Based on 4 reviews
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M
MARIAM AHMED
More than perfect

More than perfect and they are very respectful as I received a damaged item. I send them, they changed it without charging me for any shipping fees and they did me a discount code for the next purchase. I am really happy about the bag and the respectful and professional service

م
م.ن.
X Sport bag review

The bag is very good in terms of quality, space, and material, and I recommend it for gym or travel

A
Abdallah
Xsport bag

جميله جدا وسعر مناسب جدا وخامه تحفه

n
noha taha
Perfect Quality

جزاكم الله كل الخير
You guys provided perfect quality, perfect color tone, pest after sale service, so than you
It will not be the last time.

Designed for Your Daily Adventures

Designed for comfort and functionality, this backpack is your go-to companion for every journey.

Up to 35% OFF
Free shipping and returns

Your Everyday Essential

Carry your essentials with ease. This backpack offers the perfect balance of space, comfort, and durability.

FAQs

Please read our FAQs page to find out more.

Can I exchange or return a product؟

Yes, you can exchange or return a product within 14 days from the date of order creation, provided it meets the exchange and return conditions.

What are the conditions for exchange or return?
  • The product must be in its original condition and unused.
  • Lupo Bianco reserves the right to refuse the exchange or return if the product has been used.
  • The original invoice is not required to process an exchange or return.
Who bears the shipping costs for exchange or return?
  • For change of mind: The customer bears the shipping costs for the exchange or return.
  • For manufacturing defects: Lupo Bianco covers the shipping costs.
How can I submit a return or exchange request?

Follow these steps:

  1. Contact our support team via the Contact Us page.
  2. Send a picture of the product in its original packaging.
  3. Provide the order number or the phone number used to place the order.
How will I receive my refund?

Refunds are processed in one of the following ways:

  • Cash refund through the delivery representative.
  • Transfer via digital wallets like Vodafone Cash.

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