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Customer Reviews

Based on 9 reviews
78%
(7)
11%
(1)
11%
(1)
0%
(0)
0%
(0)
A
Ahmed El-batawy
Excellent

Excellent material and work thanks a lot for your work honestly

m
marianne sobhy

excellent customer service

R
R.Y.

شكلها حلو بس مش واسعة اوي من جوه .. اللاب توب دخل بالعافية وهو صغير مش كبير و أما بحط حاجات تاني معاه ف السوستة اللي قدام بطلعها بصعوبة عشان مخلي الدنيا مزنوقة شوية .. وحتى من غير اللاب توب الدنيا زنقة والشنطة مفهاش حاجات كتير .. مش عملية اوي اما بحتاج اشيل حاجات كتير بس شكلها حلو

م
مريم شريف

كومنت واحد بس عندى ممكن بعد كده اضافه للجيب اللى قدام يبقى فيه كلبس او اى زرار يقفله

M
Mohamed Mekawy

المنتج شكله حلو ويبدو متين لكن توقعت ان الحجم أصغر من كده شويه
شكرا جزيلا

Designed for Your Daily Adventures

Designed for comfort and functionality, this backpack is your go-to companion for every journey.

Your Everyday Essential

Carry your essentials with ease. This backpack offers the perfect balance of space, comfort, and durability.

FAQs

Please read our FAQs page to find out more.

Can I exchange or return a product؟

Yes, you can exchange or return a product within 14 days from the date of order creation, provided it meets the exchange and return conditions.

What are the conditions for exchange or return?
  • The product must be in its original condition and unused.
  • Lupo Bianco reserves the right to refuse the exchange or return if the product has been used.
  • The original invoice is not required to process an exchange or return.
Who bears the shipping costs for exchange or return?
  • For change of mind: The customer bears the shipping costs for the exchange or return.
  • For manufacturing defects: Lupo Bianco covers the shipping costs.
How can I submit a return or exchange request?

Follow these steps:

  1. Contact our support team via the Contact Us page.
  2. Send a picture of the product in its original packaging.
  3. Provide the order number or the phone number used to place the order.
How will I receive my refund?

Refunds are processed in one of the following ways:

  • Cash refund through the delivery representative.
  • Transfer via digital wallets like Vodafone Cash.

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